Legal

Terms of service

Draft outline — have a lawyer write or review the final terms before launch. Australian Consumer Law guarantees can't be excluded.

Sections to cover

• What each package includes, including two revision rounds
• Turnaround: business days, Queensland public holidays, 2pm cut-off, and that turnaround pauses while waiting on information from the customer
• Payment: print paid in full up front; websites paid as a deposit with the balance before going live
• Refunds and cancellations
• The customer's responsibility to check proofs (spelling, phone numbers, prices) before printing
• Ownership: the customer owns the final design once paid; Fold & Pixel may show work in its portfolio unless asked not to
• Customer-supplied material: the customer confirms they have the rights to logos, photos and fonts they upload
• Website hosting and care plans: what's included, notice periods, handing over a site
• Limitation of liability